ABYSTYLE HARRY POTTER - Lamp: "Platform 9 3/4"
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Quick answers to the questions our customers ask most often.
For any questions contact our customer service at 351 403 9828 or via email at info@isoladeicollezionisti.it.
Shipping
We ship with a tracked courier: products in stock at the shop leave within 24 business hours, and we send you the tracking number as soon as the parcel is on its way. Shipping within Italy is free from €80, and you'll see the cost for your address in the cart before paying. You can also pick up for free at the shop in Vigo di Cadore.
If something changes
If a product is no longer available or delivery is delayed, we email you right away. You can wait, or ask for a refund, which reaches you within 14 days on the same payment method.
Returns
You have 30 days from delivery to return a product, no reason needed. Sealed products must come back sealed, singles in the condition you received them.
Refunds
We refund you on the same payment method within 14 days of you telling us you're withdrawing. As soon as the return arrives, we check it and email you.
For more details, see our return policies.
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